Terms and Conditions

Welcome to Research11!

These terms and conditions outline the rules and regulations for the use of Research11’s Website, located at https://www.research11.com/ and its services. To share your feedback, or opinion, to resolve a complaint regarding the Website, Services or to receive further information regarding the use of the Website, please contact us at: contact@research11.com.


1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Research11 (“we,” “us,” or “our”), concerning your access to and use of the https://www.research11.com/ Website as well as any other media form, media channel, mobile Website or mobile application related, linked, or otherwise connected thereto (collectively, the “Website”). You agree that by accessing the Website, you have read, understood, and agreed to be bound by all of these Terms of Use. If you do not agree with all of these terms of use, then you are expressly prohibited from using the Website and you must discontinue use immediately.

We reserve the right to periodically update or modify these Terms of Use in our sole discretion. The “Last updated” date of these Terms of Use will be updated to inform you of any updates, and you renounce any claim to specific notice of each change. Every time you use our Website, please make sure to check the applicable Terms to know which ones are in effect. By using the Website after the date that any updated Terms of Use are posted, you agree to be bound by, and will be deemed to have been made aware of, and to have accepted, the changes in any such revised Terms of Use.

The information on the Website is not intended to be shared with or used by any person or organization in any jurisdiction or nation where doing so would be against the law or a rule, or where doing so would require us to register there. As a result, anybody choosing to visit the Website from another place does so at their own free will and is solely responsible for adhering to local laws, if and to the extent that they apply. Users must be at least 18 years old to use the Website. The Website cannot be used or registered for by anyone under the age of 18.

If your interactions would be governed by legislation such as the Federal Information Security Management Act (FISMA), the Health Insurance Portability and Accountability Act (HIPAA), or another industry-specific rule, you are not permitted to use this Website. The Gramm-Leach-Bliley Act is not applicable to how you may use the Website (GLBA).

2. User Representations

By using the Website, you affirm and warrant that you have the legal capacity and agree to abide by these Terms of Use; that you are not a minor in the country in which you reside; that you will not access the Website using automated or non-human means, including through a bot, script, or other means; that you will not use the Website for any unlawful or unauthorized purpose; and that your use of the Website will not be in violation of any law or regulation that may be in force.

3. Cookies

We use cookies in our operations. You consented to the usage of cookies in accordance with Research11’s Privacy Policy by browsing the Website. Cookies are used by the majority of interactive Websites to allow us to retrieve user information for each visit. Our Website makes use of cookies to facilitate the functionality of some features for the convenience of users. Cookies may also be used by some of our affiliate and advertising partners.

4. Intellectual Property Rights

The Website is our property, unless otherwise stated, and all source code, databases, functionality, software, Website designs, audio, video, text, photographs, and graphics thereon (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are our property or under our control or under license and are protected by copyright and trademark laws. Additional Content and the Marks are provided on the Website. Except as expressly permitted in these Terms of Use, no part of the Website and no Content or Marks may be distributed, sold, licensed, reproduced, aggregated, publicly displayed, uploaded, posted, transmitted, translated, distributed, sold, or otherwise exploited for any commercial purpose whatsoever without our express prior written consent. You are granted a limited license to access and use the Website, as well as to download or print a copy of any portion of the Content to which you have lawfully gained access, exclusively for your own private, non-commercial use. This is granted as long as you are qualified to use the Website. All rights in and to the Website, the Content, and the Marks that are not expressly given to you are reserved by us.

You understand and agree that any inquiries, concerns, ideas, suggestions, feedback, or other details you give to us regarding the Website (collectively, “Submissions”) are non-confidential and will be the sole property of us. Without acknowledgment or payment to you, We shall possess all exclusive rights, including all intellectual property rights, and shall be permitted to use and disseminate these Submissions for any lawful purpose (commercial or otherwise). In addition to guaranteeing that any such Submissions are your original work or that you have the legal right to submit them, you hereby relinquish all moral rights to any such Submissions. You acknowledge that in the event that any alleged or actual infringement or misappropriation of a proprietary right in your Submissions occurs, you will have no legal recourse against us.

5. License

Except when otherwise noted, all content on Research11 is the exclusive property of Research11 and/or its licensors. The ownership of every intellectual property is reserved. Subject to the limitations set forth in these terms and conditions, you are permitted to access this from Research11 for your own personal use.

You must not:

  • Republish material from Research11
  • Sell, rent, or sub-license material from Research11
  • Reproduce, duplicate or copy material from Research11
  • Redistribute content from Research11

On several pages of this Website, users have the option to publish messages and engage in information and opinion exchanges. Before they are posted on the Website, Comments are not filtered, edited, published, or reviewed by Research11. Comments do not necessarily represent the views and opinions of Research11, its affiliates or its agents. The views and opinions expressed in comments are those of the commenter. As far as the law will allow, Research11 won’t be held responsible for the Comments or any liabilities, losses, costs, or expenditures incurred in connection with their use, publishing, or presence on this Website.

Research11 reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our Website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  • Your Comments are not false, inaccurate, or misleading.
  • Your Comments are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Comments are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  • Your Comments do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Comments are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  • Your Comments do not violate any applicable law, regulation, or rule.
  • Your Comments do not violate the privacy or publicity rights of any third party.
  • Your Comments do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  • Your Comments do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Comments do not otherwise violate or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

You hereby grant Research11 a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any forms, formats, or media. Any use of the Website in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Website.

6. Forbidden Activities

You may not access or use the Website for any purpose other than that for which we make the Website available. The Website may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Website, you agree not to:

  • Systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Website and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website.
  • Use any information obtained from the Website to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Website in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Website.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • Interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Website to you.
  • Attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website.
  • Use a buying agent or purchasing agent to make purchases on the Website.
  • Make any unauthorized use of the Website, including collecting usernames and/or email addresses of users by electronic or other means to send unsolicited email, or create user accounts by automated means or under false pretenses.
  • Use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavor or commercial enterprise.
  • Use the Website to advertise or offer to sell goods and services. Sell or otherwise transfer your profile.

7. Instructions for Reviews

We may provide you with areas on the Website to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have first-hand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

At our sole discretion, we may accept, reject, or remove reviews. Even if someone finds reviews unpleasant or false, we are under no obligation to screen or remove them. Reviews are not authorized by us, and they may not reflect our views or the views of any of our partners or affiliates. We do not accept responsibility for any reviews or any ensuing responsibilities, claims, or losses. By submitting a review, you hereby give us the right and license to use all reviews-related data in any way, including but not limited to reproduction, modification, display, performance, and/or distribution. This right and license is perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable.

8. Third-Party Website and Content

Links to other Websites (“Third-Party Websites”), as well as articles, photos, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties, may be found on the Website or you may be sent via the Website (“Third-Party Content”). We do not review, monitor, or check the accuracy, suitability, or completeness of such Third-Party Websites and Third-Party Content, and we disclaim all liability in connection with any Third-Party Websites that may be accessed through the Website or any Third-Party Content that may be posted on, made available through, or installed from the Website, including their accuracy, offensiveness, opinions, dependability, privacy practices, or other guidelines. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us.

You do so at your own risk and should be aware that these Terms of Use no longer apply if you choose to exit the Website and access Third-Party Websites or use or install any Third-Party Content. You should carefully read the terms and conditions that apply to any Website you travel to from this one, as well as the privacy and data collection policies applicable to any programs you use or install using this Website.

We accept no liability in any way for any purchases you make through Third-Party Websites as they are solely between you and the relevant third party. Any purchases you make through Third-Party Websites will be through other Websites and from other businesses. You accept and agree that we do not support the goods or services advertised on Third-Party Websites, and you agree to indemnify us for any damage resulting from your purchase of such goods or services. Furthermore, you agree to indemnify us from any losses you may incur or injury you may suffer connected with or resulting from any contact with third-party Websites or any third-party content.

9. Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups that may not hyperlink to our Website.

These organizations may link to our home page, to publications, or other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or, approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law, and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Research11, and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in the paragraph above and are interested in linking to our Website, you must inform us by sending an e-mail to Research11. Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our Website to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Research11’s logo or other artwork will be allowed for linking absent a trademark license agreement.

10. Advertisements

In some places of the Website, such as sidebar or banner adverts, we permit advertisers to show their ads and other content. If you are an advertiser, you are fully accountable for any advertisements you post on the Website, as well as any services you offer or goods you sell via those adverts. Additionally, in your capacity as an advertiser, you warrant and represent that you have all necessary rights, including but not limited to intellectual property, publicity, and contractual rights, to post advertisements on the Website. We have no other interaction with advertisers other than to provide the platform for such adverts.

11. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

12. Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

13. Your Privacy

Please read the Privacy Policy statements of Research11 published on this Website at https://www.research11.com/privacy-policy/

14. Website Management

We reserve the right, but not the obligation, to (1) monitor the Website for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Website in a manner designed to protect our rights and property and to facilitate the proper functioning of the Website.

We have the right to ask you to take down any link to our Website, or all links. You consent to our right to request the immediate removal of any connections to our Website. Additionally, we reserve the right to at any time change these terms and conditions as well as its linking policy. You agree to be governed by and comply with these linking terms and conditions by consistently linking to our Website. You are welcome to contact us at any time and let us know if you discover any links on our Website that are offensive for any reason. Requests for links to be removed will be taken into account, but we are not required to do so or to reply to you personally.

We do not guarantee the accuracy, completeness, or timeliness of the information on this Website, nor do we make any commitments to keep it up to date or to guarantee that the Website will always be accessible.

The Website’s contents are subject to change, modification, or removal at any time and without prior notice for any cause. We are under no responsibility to update any content on our Website, though. Additionally, we retain the right to change or stop offering all or a portion of the Website at any time and without prior notice. Any time the Website is altered, its price is raised, it is suspended, or it is discontinued, we won’t be held responsible to you or any other person.

We cannot promise that the Website will always be accessible. We might encounter hardware, software, or other issues or need to perform Website maintenance, which would cause disruptions, delays, or mistakes. Without giving you prior notice, we reserve the right to suspend, stop, amend, edit, or otherwise modify the Website at any time and for any reason. You acknowledge that we are under no obligation to compensate you for any loss, harm, or inconvenience resulting from your inability to use or access the Website while it is unavailable or inactive. Nothing in these Terms of Use shall be deemed to oblige us to provide any updates, releases, or corrections in connection with the Website or to maintain and support the Website.

It’s possible that the Website’s content, including its descriptions, prices, availability, and other details, contains typographical errors, inaccuracies, or omissions. We retain the right to change or update the information on the Website at any time, without prior notice, in order to address any mistakes, inaccuracies, or omissions.

15. Copyright Infringements

We honor other people’s rights to their intellectual property. Please contact us right once using the details listed below if you believe that any content on or through the Website violates any copyright you have or are in charge of (a “Notification”). The individual who posted or stored the content mentioned in your notification will receive a copy of it. Please be aware that if you make serious misrepresentations in a Notification, you may be held accountable for damages under relevant law. In light of this, you should think about first contacting an attorney if you’re unsure whether any content on the Website or in any links to it violates your copyright.

16. Term and Termination

While you use the Website, these terms of use will continue to be in full force and effect. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without prior notification or liability, refuse access to and use of the Website to anyone for any reason or no reason at all, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation (including, without limitation, by blocking specific IP addresses). At any time, without prior notice, and at our sole discretion, we may stop allowing you to use or participate in the site or delete any material or information that you have posted.

You are forbidden from registering and setting up a new account in the name of any third person, even if you could be acting on their behalf, even if we terminate or suspend your account for any reason. We reserve the right to pursue appropriate legal action, including without limitation seeking civil, criminal, and injunctive redress, in addition to canceling or suspending your account.

17. Governing Law

The laws of India shall govern these Terms and be followed in their interpretation. You and Research11 thus voluntarily and unconditionally agree that any dispute arising out of or relating to these conditions shall be subject to the exclusive jurisdiction of the courts of India.

18. Dispute Resolution

Informal Negotiations

The Parties agree to first attempt to negotiate any Dispute (aside from those Disputes expressly provided below) informally for at least 3 years (1095 days) prior to commencing the arbitration in order to expedite resolution and manage the costs of any dispute, controversy, or claim related to these terms of use brought by either you or us (each, a “Party,” and collectively, the “Parties”). Following written notice from one party to the other, such informal conversations begin.

Binding Arbitration

Any dispute arising out of or relating to this agreement, including any dispute regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) in accordance with the Rules of this ICAC, which, as a result of the referring party’s reference to it, is deemed to be a part of this agreement. Three arbitrators will be appointed (3). Pune, India will serve as the arbitration’s legal location or seat. The proceedings will be conducted in English. The Indian substantive law shall be the governing law of the contract.


The Parties concur that any arbitration will only cover the particular disputes between the Parties. To the fullest extent permitted by law, (a) no arbitration shall be joined with any other action or proceeding; (b) no right or authority shall exist for any Dispute to be arbitrated on a class-action basis or to use class-action procedures; and (c) no right or authority shall exist for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

19. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our Website and the use of this Website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

The Website is provided on an as-is and as-available basis. You agree that your use of the Website and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Website and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the Website’s content or the content of any Websites linked to the Website and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Website, (3) any unauthorized access to or use of our secure servers and/or any personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the Website, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Website by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Website. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Website, any hyperlinked Website, or any Website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

20. Limitations of Liability

We, our directors, employees, or agents shall under no circumstances be responsible to you or any third person for any direct, indirect, incidental, consequential, exemplary, special, punitive, or other damages, including lost profits. Even if we have been informed of the risk of such damages, we are not responsible for lost profits, data loss, or any other losses resulting from your use of the Website. Despite anything to the contrary in this document, the total amount of our liability to you for any reason and regardless of the type of action will never exceed US$1,000.00. The exclusion or restriction of specific damages as well as limitations on implied warranties are prohibited under some international and US state laws.If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

21. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Site; (3) breach of these Terms of Use; (4) any breach of your representations and warranties outlined in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Website with whom you connected via the Website.

Despite the aforementioned, we reserve the right to assume the sole defense and control of any matter for which you are obligated to indemnify us, and you agree to assist us in the defense of such claims at your expense. As soon as we become aware of any such claim, action, or process that is covered by this indemnity, we shall make a reasonable effort to let you know about it.

22. User Data

To monitor the Website’s performance, we will keep track of certain information you send to the Website as well as information about how you use the Website. Despite the fact that we regularly backup our data, you alone are liable for any and all data that you communicate or that relates to any activity you may have engaged in while using the Website. You acknowledge that we are not responsible for any loss or corruption of such data, and you hereby release us from any claims you may have about such loss or corruption.

23. Electronic Communications, Transactions, and Signatures

Electronic communications include messages sent to us via email, Website visits, and online form submissions. You agree that all agreements, notices, disclosures, and other communications that we give to you electronically through email and on the Website fulfill any legal need that such communications be in writing. You also agree to receive electronic communications from us. THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AS WELL AS THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE WEBSITE, ARE HEREBY ACKNOWLEDGED BY YOU. You hereby relinquish all claims you may have under any statutes, rules, ordinances, or other legislation in any jurisdiction that call for an original signature, delivery of paper documents, or preservation of paper records, or that pertain to payments or the issuing of credits by any party.

24. Miscellaneous

The only agreements and understandings between you and us are these Terms of Use and any policies or operating guidelines we post on the Website or in relation to the Website. No right or provision of these Terms of Use shall be deemed to have been waived by our failure to exert or enforce such right or provision. To the largest extent permitted by law, these Terms of Use are in effect. All of our rights and duties are transferable at any time. Any loss, damage, delay, or failure to act brought on by a factor outside of our reasonable control shall not be our responsibility or liability. If any term or portion of a term of these Terms of Use is found to be unlawful, invalid, or unenforceable, that term or portion is deemed severable from these Terms of Use and has no bearing on the legality or enforceability of any other terms that remain in place. These Terms of Use and your use of the Website do not establish any joint venture, partnership, employment, or agency arrangement between you and us. You acknowledge that the fact that we wrote these terms of use should not be used against us. By signing below, you agree to waive any objections you may have to these Terms of Use’s electronic format and the parties’ failure to physically sign them.


 1. Agreement with you

  • All of these terms & conditions of Research11 apply to you as the buyer.
  • By placing your order with Research11, you are agreeing to these Terms and Conditions.
  • The rates listed on our Website are simply estimates, and the final price that is provided to the client may vary. You will always receive an email confirming the final price.
  • The initial rates indicated do not include any additional information discovered in attachments or emails; they are based entirely on the data you have provided onto our online order form. There will be additional fees if we determine that more work is required.
  • We reserve the right, at our sole discretion, to reject any order. Any full payment made by the client will be returned in this scenario.
  • By giving us your contact information, you authorize us to contact you by phone or email regarding any

2. Prices and payment

  • VAT and GST are included in all of the pricing listed on our Website and in email correspondence.
  • Once we have received your complete payment, or partial payment if an installment plan has been previously agreed upon, we will begin processing your purchase.
  • Order cancellation is permitted within two days of payment. After that, it won’t be able to cancel or get a refund because the expert has already planned, researched, and started working on your purchase.
  • All of the work we produce is non-refundable because it is customized to your requirements.
  • By paying the first installment, you commit to finishing the balance of your order by the previously specified timeframe (s).
  • Only the original payment account may be used for refunds.

3. Information you provide us

  • To prevent any delays with the deadline, you will promptly give us with any information asked.
  • You consent to provide us accurate information so that we can finish the order to your satisfaction.
  • You acknowledge that missing any of the necessary pieces of information could push back your deadline, and that any new date that is established will depend on the expert’s availability.
  • There will be additional fees if we determine that any of the supporting data you submitted affects the direction or scope of the order.
  • You acknowledge that any materials you submit us must be free of all personal information. Our goal is to ensure the privacy of your information.
  • If your order is being delivered in parts, you will be asked to confirm that you are happy with each part before the expert continues with the work. This confirmation will mean that any future requests to change these parts will incur an additional fee.

4. Delivery of services

  • Your assignment will be delivered to you on time or ahead of schedule. If this is not possible for any reason, we will let you know in advance so that we can set a new date.
  • You acknowledge that the delivery deadline you give us must be earlier than the deadline for submission set by your university in order to account for any delays or revisions that could be necessary.
  • Third-party delays brought on by technical issues with mailboxes or internet service providers are not our responsibility. In certain situations, the client may ask for evidence of such technical problems, and we shall respond with it as soon as we can.
  • You must get in touch with our customer support team within 24 hours if you have not received your order by the scheduled delivery date.

5. Amendments

  • Requests for adjustments to the work we’ve completed are referred to as such.
  • We will keep working on the order as requested until all requirements have been met if you discover that the provided work does not satisfy your initial expectations.
  • All requests for adjustments must be made during the free amendments period specified when your order was placed.
  • The delivery date marks the start of your free adjustments period; any changes you request after that time may be subject to additional fees.
  • A new date for the delivery of the work will be established if you request revisions after the free alterations period has passed.
  • We ask that you send us requests for amendments by email only.
  • If any changes requested by you fall outside of your original order requirements, these may be subject to additional charges

6. Complaints and Problems

  • Send us an email at conact@research11.com with any complaints. Within seven days, we will reply to you as soon as possible.
  • You have 15 days from the day you received your order to contact us if you have a complaint about your order.
  • Our complaints and the quality team will look into any issues. These teams’ judgments are conclusive.
  • Clients who receive credit notes are not eligible for cash refunds.
  • Only orders with a value equal to or more than the value of the credit note are eligible for full redemption of credit notes.

7. Disclaimer

  • Although we promise not to share any personal information with writers or other parties, we cannot be held liable if you provide us documents that contain personal information that has not been removed.
  • You are solely responsible for any decisions you make regarding the usage of our services and the work we deliver.
  • Only use the work that was provided to you as a guide or model. To prevent any plagiarism repercussions, you must modify the work or make the required adjustments and utilize it for your own purposes.

8. Intellectual Property

  • All Website material, work samples, and other products generated by us are protected by intellectual property rights.
  • Except in situations where payment has been recovered or reimbursed or when the agreed-upon amount has not been paid in full by the time the order is finished, no order acquired from us will be resold.
  • You recognize that any content you send to us to help with the execution of the job has been sent with your consent, permission, authority, and license.

9. Legal

  • If we suffer losses as a result of your carelessness, breach of this agreement, or misuse of our Website, you agree to bear any reasonable legal and other fees.
  • You consent to first attempt to resolve any disputes with us without resorting to legal action or arbitration.

10. Contractual Limitation

  • We are not responsible for any missed opportunities for employment, lost contracts, lost profits, lost business, special indirect, consequential, or pure economic losses, costs, charges, or expenses.
  • The amount paid or payable for the Works shall be the extent of our total liability in contract, tort, misrepresentation, restitution, or otherwise arising in connection with the performance or completion of the contract.