This Privacy Policy for Research11 (“Website,” “Platform” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) Your information when You use our services (“Services”), such as when You visit our website at https://www.research11.com or any website of ours that links to this privacy notice and/or engage with us in other related ways, including any sales, marketing, or events. At Research11, accessible from https://www.research11.com, one of our main priorities is the privacy of our visitors or Users of the Platform (referred to as “User”, “You”, “Your”).
This privacy notice only relates to our online activities and is valid for anybody who visits our website and provides information to Research11. Information gathered offline or from sources other than this website is not covered by this policy. You can better understand your privacy rights and options by reading this privacy notice. Please refrain from using our services if You disagree with our policies and procedures. Please email us at contact@research11.com if you still have any questions or issues.
Before using any of the services or products offered on our Platform, please carefully read this Privacy Policy. Please get in touch with us using the details shown below if you have any questions.
1. INFORMATION WE COLLECT
Personal information provided by You
Personal Information: When You register on the Services, indicate your interest in learning more about us or our products and Services, engage in activities on the Services, or otherwise contact us, we may ask for personal information from you. The context of Your interactions with us and the Services, your decisions, and the products and features you use will all have an impact on the personal information we gather. Names, ages, phone numbers, email addresses, mailing addresses, job titles, contact preferences, and billing addresses are some of the personal information we may gather.
“Sensitive Personal Information” shall include passwords and financial information (aside from the truncated last four digits of a credit or debit card), (ii) health information, (iii) official identifiers (such as biometric data, and aadhar number, a social security number, a driver’s license number, a passport number, etc.), (iv) information about a person’s sexual life, a sexual identifier, race, ethnicity, (V) Account information and passwords, or (vi) other data or information that falls under the definition of “sensitive personal data” or “special categories of data” under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the General Data Protection Regulation (GDPR), and/or the California Consumer Privacy Act (CCPA) (“Data Protection Laws“) and in the context of this Policy or other equivalent/similar legislation.
Sensitive personal information is included when the term “Personal Information” is used, depending on the context. All of the personal information you give us must be true, complete, and accurate, and you must let us know if any of it changes.
Information automatically collected
When You access, utilize, or explore the Services, we automatically gather some information. This information does not specifically identify You (i.e., it does not include Your name or contact information), but it may include technical information about Your device and usage, such as Your IP address, browser and device details, operating system, language preferences, referring URLs, device name, country, and location. This data is largely required for internal analytics and reporting, as well as to ensure the security and functionality of our Services. Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. When you access or use our Services, our servers automatically gather usage, diagnostic, and performance information that we store in log files as log and usage data. This log data may include Your IP address, device details, browser type, settings, information about Your usage of the Services (such as the date/time stamps associated with Your usage, pages, and files viewed, searches, and other actions You take, such as which features You use), device event data (such as system activity, error reports (sometimes referred to as “crash dumps”), and hardware settings), and information about Your interaction with us.
- Device Data. When you use a computer, phone, tablet, or other devices to use the Services, we may collect device data about that device. This device data may contain details like Your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration data depending on the specific device being used.
- Location Data. We gather location data, such as specific or approximate information on the location of Your device. The kind and configuration of the device you use to access the Services will determine how much information we get from you. For instance, we may get geolocation information about Your current location using GPS and other technologies (based on Your IP address). You have the option to refuse us access to the data or turn off your device’s location services to prevent us from gathering this information. You might not be able to utilize some features of the Services, though, if You opt-out.
Information collected from other sources
We may obtain information about You from additional sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties, to improve our capacity to provide You with pertinent marketing, offers, and services and to update our records. For targeted advertising and event promotion, this data may contain mailing addresses, job titles, email addresses, phone numbers, intent data (or User behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles. We obtain personal information about You, such as Your name, email address, and gender, if you connect with us on a social networking platform while logged into that platform (for instance, LinkedIn, Instagram, Facebook, or Twitter). Any individual. Any personal information that we collect from Your social media account depends on Your social media account’s privacy settings.
2. USE OF THE INFORMATION COLLECTED
How do we process Your information? We use Your information to interact with you, deliver, enhance, and manage our Services, avoid fraud and security threats, and comply with the law. With your consent, we may use your information for other purposes. We only process Your information when we have a valid reason to do so under the law. Depending on how You use our Services, we may process Your personal information for a variety of purposes, such as:
- To provide access to our Website and/or the Services/products offered therein: To enable You to access the Website and the Services/Products made available there, including without limitation to deliver customer service, complete transactions made through the Website, validate User information, and fix any bugs with our Platform, we use the information that we have collected from You. The fulfilment of a contract between You and us, along with your consent or, where applicable, our legitimate interests in the efficient management of our Platform, serve as the legal foundation for this processing.
- To communicate with You or market our services/products: We might contact you via the email address you provided to let you know about orders you’ve placed through our platform, special offers, and new goods and services. We might also ask you for feedback regarding the platform or any goods or services provided within. It might also be used to answer any queries, requests, or other inquiries you may have. We might use Your information to send you information on our goods and services, updates to our terms and conditions, and other things along those lines. If at any point You would like to stop receiving emails from us, please contact us using the details listed below. The fulfilment of a contract between You and us, along with your consent or, where applicable, our legitimate interests in the efficient management of our Platform, serve as the legal foundation for this processing.
- To fulfill and manage Your orders: We may process Your information to fulfill and manage Your orders, payments, returns, and exchanges made through the Services.
- To improve our Platform and maintain safety: Your information is used by us to enhance and personalize the Platform and the services and goods we provide. Additionally, we use Your information to protect against criminal behavior, fraud, misuse of or damage to our platform or network, other threats, and violations to the rights and property of a third party or us, or our users’ or others’ safety. The fulfilment of a contract between You and us, along with your consent or, where applicable, our legitimate interests in the efficient management of our Platform, serve as the legal foundation for this processing.
- For other business purposes. We may also use Your information for other business needs, like data analysis, spotting usage patterns, gauging the success of marketing initiatives, and assessing and enhancing our website, services, goods, marketing, and user experience. To prevent it from being linked to specific end users and form containing personal information, we may use and retain this data in aggregated and anonymized form. Without your consent, we won’t utilize any identifiable personal information.
- We do not use Personal Information for making any automated decisions affecting or creating profiles other than what is described in this Policy.
- We do not sell, trade, or otherwise exploit Your personal-identifiable information to others. Limited to the purposes stated hereinabove, we may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and Users with our business partners and trusted affiliates.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION
We only share information with Your consent, to comply with laws, to provide You with services, protect Your rights, or to fulfill business obligations. We may process or share Your data that we hold based on the following legal basis:
- Business Interest: We may process Your data if You have permitted us to use it for a particular purpose, if it is reasonably necessary to further our legitimate business interests, if we have a contract with You and need to process Your data to carry out the terms of that contract, or if it is reasonably necessary to do so.
- Legal Obligations: When necessary to comply with the law, governmental requests, a judicial procedure, a court order, or another legal process, such as in response to a court order or a subpoena, we may be obliged to reveal Your information (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose Your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
We may also need to process Your data or share Your personal information in the following situations:
- Business Transfers: We may share or transfer Your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners: We may share Your information with our business partners to offer You certain products, services, or promotions.
- Affiliates: We may share Your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Vendors, Consultants, and Other Third-Party Service Providers: We may share Your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may share and disclose Your information with the categories of third parties- Ad Networks, Affiliate Marketing Programs Cloud Computing Services, Communication & Collaboration Tools, Data Analytics Services, Data Storage Service Providers, Finance & Accounting Tools, Order Fulfilment Service providers, Payment Processors, Performance Monitoring Tools, Product Engineering & Design Tools, Retargeting Platforms, Sales & Marketing Tools, Social Networks, Testing Tools, User Account Registration & Authentication Services, and Website Hosting Service Providers. We might permit specific third parties to use tracking technology on the website so they can gather information on our behalf about how visitors use it over time. This data may be analyzed and tracked, as well as utilized to identify popular content, pages, or features and gain a better understanding of online behavior. We do not share, sell, rent, or exchange any of Your information with other parties for their marketing needs unless specifically stated in this notice. To help protect Your personal information, we shall have contracts in place with our data processors. This means that they cannot do anything with Your personal information unless we have instructed them to do it. They will also not share Your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
If we have processed Your data based on Your consent and You wish to revoke Your consent, please contact us using the contact details provided in this privacy notice.
4. COOKIES AND OTHER TRACKING TECHNOLOGIES
Our Platform may employ “cookies” to improve the User experience. A cookie is a string of data that a website saves on a visitor’s computer and that, for record-keeping purposes, the visitor’s browser sends to the website each time the visitor returns. To access or store information, we may use cookies and other tracking technologies (such as web beacons and pixels). Although you can configure your web browser to accept cookies or to alert you when cookies are being sent, please be aware that doing so may prevent some features of the Platform from working as intended. Our Cookie Notice contains detailed information on how we use these technologies and how You can reject particular cookies.
5. OUR STANCE ON THIRD-PARTY WEBSITES
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data You provide to any third parties. Any data collected by third parties is not covered by this Privacy Policy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to Your questions.
6. DURATION FOR WHICH YOUR INFORMATION IS STORED
We will only keep Your personal information for as long as it is necessary for the purposes set out in this Privacy Policy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep Your personal information for longer than twelve (12) months past the termination of the User’s account.
If we no longer have a legitimate business reason to process Your personal information, we will either delete it or make it anonymous. If this is not possible (perhaps because backup copies of Your personal information have been kept), we will securely store it and keep it separate from other processing until deletion is possible.
Furthermore, kindly take note that we might not be able to remove all communications or images, files, or other documents that You publicly post on the Platform (such as comments, feedback, etc.); however, we will anonymize Your Personal Information so that You can no longer be associated with such information on the Platform in a way that would allow others to identify you. We will never share aggregated or de-identified data in a way that could be used to pinpoint You specifically.
You may use the options offered within the Platform to exercise any of Your rights (described in the section below titled “Your Rights“) to view, alter, and/or delete any information kept about you. You can always email us at the address provided in the section below titled “Contact US.”
7. PROTECTION OF YOUR INFORMATION
To ensure the security of any personal information we process, we have put in place necessary and reasonable organizational security measures. No electronic transmission over the Internet or information storage technology, however, can be guaranteed to be 100 percent secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties won’t be able to circumvent our security and improperly collect, access, steal, or modify Your information. Despite our best efforts, you must take responsibility for the security of any personal information you provide or receive from our Services. You should only use secure environments to access the Services.
8. INFORMATION FROM MINORS
We do not intentionally collect information from minors under the age of 18 or market it to them. By using the Services, you certify that you are at least 18 years old, are the parent or legal guardian of the minor dependent, and agree to the use of the Services by the minor dependent. If we become aware that a User under the age of 18 has provided us with personal information, we will immediately deactivate the account and take reasonable steps to ensure that the information is removed from our files. Please email us at contact@research11.com if You learn of any information we may have obtained from anybody under the age of 18.
9. CROSS-BORDER DATA TRANSFER
Your data, including any Personal Information, is kept on, processed, and sent to the India-based Bluehost servers and databases. Please be aware that depending on the location of our affiliates and service providers, we may also store, process, and transfer information in and to servers in other countries to deliver our Services to You. Please be aware that the privacy laws of these nations may differ (and possibly be less stringent), and that Personal Information may be subject to the laws and disclosure requirements of such nations, including disclosure to governmental bodies, regulatory agencies, and private individuals, as a result of an applicable governmental or regulatory inquiry, court order, or another similar process.
If You use our Platform from the USA, EU, EEA, and UK, Your information may be transferred to, stored, and processed in India. You agree to the transfer of information to India and other nations outside of Your place of residence by using our Platform or by otherwise providing us with information. If you reside in the European Economic Area (EEA) or the United Kingdom (UK), you should be aware that these nations might not have data privacy laws or other comparable regulations that are as extensive as those in Your nation. In light of this, we take the necessary precautions to secure Your personal information when we move it outside of the EEA or the UK and to comply with all applicable data protection regulations.
The bases, mechanisms, and measures we rely on include:
- Adequacy Decisions: When applicable, we may rely on EU or UK adequacy decisions to transfer Your information outside the EEA or UK. When the relevant EU or UK authority issues an adequacy decision, that means they found the third country to offer adequate protection for personal information.
- Derogations: We may transfer information based on a derogation listed in Article 49 of the GDPR. We will only do so if the transfer of information meets specific strict conditions.
- Standard Contractual Clauses: We have implemented measures to protect Your personal information, including by using Standard Contractual Clauses for transfers of personal information between us and our group companies and between us and our third-party providers. These provisions oblige all recipients to uphold European data protection laws and regulations while handling any personal information coming from the EEA or the UK. On request, our Standard Contractual Clauses are available. More information is available upon request, but we have similarly sensible measures in place with our third-party service providers.
- Supplementary Measures: When necessary, in addition to the Standard Contractual Clauses, we may adopt technical, contractual, and organizational supplementary measures to better ensure that the level of protection guaranteed by the GDPR is not undermined by the transfer.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
You can turn on the Do-Not-Track (“DNT”) function or setting in the majority of web browsers, some mobile operating systems, and mobile applications to express your privacy desire not to have information about your online browsing activity tracked and collected. There is currently no established common technical standard for identifying and utilizing DNT signals. As a result, we presently don’t react to DNT browser signals or any other system that automatically transmits a user’s preference to not be followed online. We shall alert You about the practice in a new iteration of this Privacy Policy notice if a standard for online tracking is set in the future that we are required to abide by.
11. YOUR CHOICES
- Limit the information You provide: You always have the option of what data You give us, including the option to change or remove Your data. Please be aware, however, that certain information may be required for You to access the Platform or any of its services, either partially or completely. For instance, the data needed for Your Platform registration.
- Limit the communications You receive from us: You will also be given the choice of how you would like to hear from us via communication. However, You might not be able to limit messages that are necessary for security or legal reasons, such as updates to different legal agreements.
- Reject Cookies and other similar technologies: You always have the option to change the default settings on Your web browser, even if it is set to “allow cookies.” You can reject or erase cookies from Your web browser. Please be aware, though, that if you reject, delete, or disable cookies, some of the services/products offered on the Platform may not work or be accessible to You.
12. YOUR RIGHTS
All Users generally have the rights outlined in this section. However, based on your location, you may have some special rights about your personal information that are granted by the legislation of the nation in which you are located.
Any of these rights may be exercised by Users by using the tools offered in the Privacy Policy. However, you can always write to us at the address listed in the “Contact Us” section below if you have any questions or need explanations. We will respond to your concerns to the degree permitted by the relevant law.
- Right to Confirmation and Access: You are entitled to confirmation of the existence of Your Personal Information with us, access to it, and other supporting data. You can get in touch with us using the ‘Contact Us’ if you ever want to review the information in Your account. We will deactivate or remove Your account and any associated data from our live databases upon Your request to discontinue Your account. To stop fraud, address issues, help with any investigations, uphold our legal obligations, and/or comply with relevant legal requirements, we might keep some information in our records.
- Right to Correction: You have the right to request that we rectify any personal information we currently hold that you believe to be incorrect. Additionally, you have the right to request that we amend any personal data that you believe to be inaccurate or out-of-date.
- Right to withdraw Your consent: In certain situations, you have the right to limit or stop the ongoing sharing of your personal information. You have the right to revoke Your permission at any time if we are processing your personal information with it, which may be assumed or expressed depending on the law that applies. You can change your selections or contact us using the information provided in the “Contact Us” section below at any time to revoke your consent. Please be aware that this will not impact the legality of the processing done before the withdrawal of consent, nor, to the extent permitted by applicable law, will it affect the processing of Your personal information done in reliance on legal grounds other than consent.
- Right to Erasure: You have the right to ask that Your Personal Information be deleted from our platform if You desire to withdraw or remove it. Please be aware, however, that such erasure may result in the permanent cancellation of Your account on the Platform and that the same will not be recoverable. Such erasure will delete all of Your Personal Information from our Platform (except as specifically stated in this Policy). Remember that only Your information, including Personal Information, and not that of other Users, is subject to the rights you have mentioned above. Additionally, in accordance with the applicable Data Protection Laws, we may need to ask You for some additional information when we receive requests or inquiries via email at the address listed in the section below titled “Contact Us” to confirm Your identity about the Platform and the request made.
- Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section ‘Contact Us‘ below. After that, your name will be taken off of marketing lists. We might still get in touch with you, nevertheless, for reasons like responding to service requests, sending you messages that are connected to your account’s administration and use, or for other non-marketing reasons.
- Cookies and similar technologies: Most Web browsers are configured by default to allow cookies. You may typically opt to set your browser to delete cookies and to refuse cookies if that’s what you prefer. Certain features or services of our Services may be affected if You choose to delete cookies or reject cookies. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/
You may have specific rights under local data protection laws that provide you more access to and control over Your personal information in various countries (such as the EEA, UK, and Canada). You are always free to examine, modify, or close your account. These may include the rights to request access to and a copy of Your personal information, (ii) request rectification or erasure, (iii) request a restriction on how Your personal information is processed, and (iv) where appropriate, the right to data portability.
In certain circumstances, You may also have the right to object to the processing of Your personal information. You can submit such a request by getting in touch with us via the information provided in the “Contact Us” section below. Any request will be taken into account, and we’ll follow any applicable data protection rules in doing so.
If You are located in the EEA or UK and You believe we are unlawfully processing Your personal information, You also have the right to complain to Your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If You are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If You have questions or comments about Your privacy rights, You may email us at contact@research11.com.
13. COUNTRY SPECIFIC ADDITIONAL RIGHTS
The rights listed in the Your Privacy Rights section are generally applicable to all Users. However, based on your location, you may have some special rights about your personal information that are granted by the legislation of the nation in which you are located.
We only use Your personal information when we deem it necessary and when there is a good reason (i.e., legal basis) to do so under applicable law, such as when you permit us when we need to comply with the law when we need to provide you with services when we need to enter into a contract with you or fulfill one we already have, when we need to protect your rights, or when we need to pursue our legitimate business interests.
13.1 RESIDENTS OF THE EUROPEAN UNION (EU), UNITED KINGDOM (UK), OR EUROPEAN ECONOMIC AREA (EEA):
According to the UK and EU General Data Protection Regulation (GDPR), you have the following rights whether you reside in the United Kingdom (UK), European Union (EU), or European Economic Area (EEA). We will satisfy requests to the degree needed by relevant law. Please send all requests to the address shown in the “Contact Us” section below.
- Right to access Your Personal Information: You have the right to receive confirmation as to whether or not Personal Information concerning You is being processed and, where that is the case, access to the Personal Information can be sought.
- Right to Rectification: Our goal is to keep Your Personal Information accurate, current and complete. Please contact us if You believe Your information is inaccurate or incomplete;
- Right to Erasure: In some cases, You have a legal right to request that we erase Your Personal Information;
- Right to object to Processing: You have the right to object to our processing of Your Personal Information under certain conditions;
- Right to restrict Processing: You have the right to request that we restrict the processing of Your Personal Information, under certain conditions;
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to You, under certain conditions;
- Right to not be subject to automated decision-making, including profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning You.
- Right to make a complaint to a government supervisory authority: If You believe we have not processed Your Personal Information in accordance with applicable provisions of the GDPR, we encourage You to contact us at the email address provided in the ‘Contact Us’ section below.
- You also have the right to make a GDPR complaint to the relevant Supervisory Authority or seek a remedy through the courts. A list of Supervisory Authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en
- If You need further assistance regarding Your rights, please contact us using the contact information provided below, and we will consider Your request in accordance with applicable law. You can identify the supervising authority of Your concern by visiting https://edpb.europa.eu/about-edpb/board/members_en
We only gather and use your data when we have a valid legal basis to do so. The type of Personal Information acquired and the environment in which it is processed, including the Services involved, will determine the specific legal justification used for the same.
13.2 RESIDENTS OF CANADA
When You explicitly consent to our use of Your personal information for a particular purpose or when it is reasonably presumed that You consent, we may treat Your information (i.e., implied consent). You always have the option to end your consent. To find out more, click here.
In rare unusual circumstances, we may be allowed to legally treat Your information without Your agreement in accordance with relevant legislation, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess process or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or maybe a victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
13.3 RESIDENTS OF INDIA
When the Personal Data Protection Bill (PDPB) becomes law, the following rights may be available to you if you live in India. The option made available to you once you logged in to the Platform allows you to submit all requests. You can also write to us using the information in the “Contact Us” section below, and we will respond to your questions as necessary to comply with the law.
- Right to Confirmation and Access: You have the right to get confirmation and access to Your Personal Information that is with us along with other supporting information.
- Right to Correction: You have the right to ask us to Rectify Your Personal Information that is with us that You think is inaccurate. You also have the right to ask us to update Your Personal Information that You think is incomplete or out-of-date.
- Right to Data Portability: You have the right to ask that we transfer the Personal Information You gave us to another organization, or You, under certain circumstances.
- Right to be Forgotten: You have the right to restrict or prevent the continuing disclosure of Your Personal Information under certain circumstances.
- Right to Erasure: If You wish to withdraw/remove Your Personal Information from our Platform, You have the right to request the erasure of Your Personal Information from our Platform. However, please note that such erasure will remove all Your Personal Information from our Platform (except as specifically stated in this Policy) and may result in the deletion of Your account on the Platform permanently, and the same will not be retrievable.
14. SPECIFIC PRIVACY RIGHTS OF CALIFORNIA RESIDENTS
According to California Civil Code Section 1798.83, also known as the “Shine The Light” law, our Users who reside in California may ask us once a year for information about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes as well as the names and addresses of every third party with whom we shared personal information in the just-past calendar year. If you live in California and would like to make such a request, kindly send your request to us in writing at the address listed below.
If You are under 18 years of age, reside in California, and have a registered account with Services, You have the right to request the removal of unwanted data that You publicly post on the Services. Please get in touch with us using the details shown below, let us know what data you want to be removed, and be sure to provide your account’s email address and proof that you live in California. Although we’ll take steps to prevent the data from being publicly exposed on the Services, please be aware that it might not be entirely or completely erased from all of our systems (e.g. backups, etc.).
CCPA NOTICE AT COLLECTION
The California Code of Regulations defines a “resident” as:
- Every individual who is in the State of California for other than a temporary or transitory purpose and
- Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to You, we must adhere to certain rights and obligations regarding Your personal information.
For purposes of the CCPA, in collecting the information described above, we collect the below-listed categories of Personal Information from You:
- Identifiers: Your name, email address, phone number, username, special personal identification number, and Internet Protocol (IP) address may all be collected by us. We use Identifiers, such as Your name, contact information, device, and internet identifiers, as described in the “Information We Collect” part of this Policy.
- Characteristics of Personal Information described in the California Customer Records statute: We may collect Your name, email address, Username, unique personal identifier, and gender. As stated in the section of this policy titled “Information We Collect” we use categories of personal information that are listed in the California Consumer Records Act.
- Internet or other electronic network activity information: We automatically receive information from Your browser and device, including the date and time of Your visit to the Platform, as well as Your location, Internet Protocol (IP) address, domain server, browser type, access time, and information about which pages on the Platform you visit. We collect cookies as previously mentioned. Information about the Internet or other electronic network activity is used in the ways described in this Policy’s section on “Information We Collect”.
- Geolocation data: We may collect Your IP address. We may use Geolocation Data as outlined in the “Information We Collect” section of this Policy.
- Audio, electronic, visual, or similar information: We may collect Your profile picture or other audio or visual information uploaded as content to the Platform. We use audio, electronic, visual, or similar information as outlined in the “Information We Collect” section of this Policy.
- Inferences: We may make inferences based on the Personal Information collected (such as the likelihood of retention or attrition). We use Inference information as outlined in the “Information We Collect” section of this Policy.
CCPA DATA PRACTICES DURING THE LAST 12 MONTHS
We have collected the following categories of personal information in the past twelve (12) months:
- Identifiers: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name- NO
- Personal information categories listed in the California Customer Records statute such as Name, contact information, education, employment, employment history, and financial information- NO
- Protected classification characteristics under California or federal law such as Gender and date of birth- NO
- Commercial information such as Transaction information, purchase history, financial details, payment information, etc.- NO
- Biometric information- Fingerprints and voiceprints- NO
- Internet or other similar network activity-Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements- NO
- Geolocation data- Device location- NO
- Audio, electronic, visual, Images, and audio, video or call recordings thermal, olfactory, or similar information created in connection with our business activities- NO
- Professional or employment-related information- Business contact details to provide You with our services at a business level or job title, work history, and professional qualifications if You apply for a job with us- NO
- Education Information- Student records and directory information- NO
- Inferences are drawn from other personal information- Inferences are drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics- NO
We may also collect other personal information outside of these categories in instances where You interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and response to Your inquiries.
How do we use and share Your personal information?
More information about our data collection and sharing practices can be found in this Privacy Policy notice.
You may contact us by email at contact@research11.com, by visiting https://www.research11.com/contact-us/, or by referring to the contact details at the bottom of this document. If You are using an authorized agent to exercise Your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on Your behalf.
Will Your information be shared with anyone else?
In accordance with a contractual agreement we have with each service provider, we may share Your personal information with them. Each service provider is a business that processes information for profit and does so on our behalf.
We reserve the right to utilize Your personal information for internal business needs, such as conducting internal technology development and demonstration research. Your personal information is not being “sold” in this situation.
Research11 has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Research11 will not sell personal information in the future belonging to website visitors, Users, and other consumers.
YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA
Right to request deletion of the data-Request to delete
You have the right to request that your personal data be deleted. Subject to certain exceptions allowed by law, such as (but not limited to) the exercise by another customer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be necessary to protect against illegal activities, if You ask us to delete Your personal information, we will do so in accordance with Your request.
Right to be informed-Request to know
Depending on the circumstances, You have a right to know:
- whether we collect and use Your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell Your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
By applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against You if You exercise Your privacy rights.
Verification process
When we get Your request, we will need to confirm Your identity to make sure You are the same person to whom the data in our system pertains. For the sake of these verification efforts, we must ask You for information so we can compare it to the data You have already given us. Depending on the sort of request You submit, for instance, we could require You to give specific information so that we can compare it to the data we already have on file. Alternatively, we may get in touch with you via a communication channel that you have previously given us (such as phone or email). Depending on the situation, we might additionally employ additional verification techniques.
We will only confirm Your identity or right to make the request using the personal information you supply in your request. We will refrain from asking You for further information for verification as much as feasible. However, if we are unable to confirm Your identification using the data we currently keep, we may ask you for additional information to confirm your identity and for security or fraud prevention reasons. We will delete such additionally provided information as soon as we finish verifying You.
Other privacy rights
- You may object to the processing of Your personal information.
- You may request correction of Your data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on Your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on Your behalf in accordance with the CCPA.
- You may request to opt-out from future selling of Your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, You can contact us by email at contact@research11.com, by visiting https://www.research11.com/contact-us/, or by referring to the contact details at the bottom of this document. If You have a complaint about how we handle Your data, we would like to hear from You.
15. DELETE OR MODIFICATION OF YOUR INFORMATION
Based on the applicable laws of Your country, You may have the right to request access to the personal information we collect from You, change that information, or delete it. To request to review, update, or delete Your personal information, please visit: https://www.research11.com/contact-us/
16. CONTACT US
If You have questions or comments about this notice, You may email us at contact@research11.com or by post to Research11, 201, S.N.50, Tilekarnagar, Pune, MH 411048, IN.
17. MODIFICATION OF PRIVACY POLICY
This Privacy Policy notice may occasionally be updated. A new “Revised” date will be used to identify the revised version, and it will take effect as soon as it is made available. When we make significant changes to this Privacy Policy notice, we’ll let you know either by prominently publishing a notice of the changes or by sending you a direct message. We advise you to routinely examine this Privacy Policy notice so that you are aware of how we are safeguarding Your information.
